These are the complete letters from our magazine ad:
County Materials Corporation
MH PRO’s software efficiently generates submittal and production drawings, speeding up the approval process and enabling quick turnarounds on projects. Our customers and reviewing engineers are very happy with the clarity and detail of the drawings.
Welch Brothers, Inc.
Welch Brothers, Inc. began implementing MH-PRO early in 2018, transitioning away from another manhole design software package. In hindsight, the change has been very positive for us in many ways. It became obvious after phone conversations and on-screen demonstrations with MH-PRO programmers/technicians that this was a comprehensive program that exceeded our expectations. MH-PRO is an extremely user-friendly software requiring a short orientation to begin. After using MH-PRO it became apparent the software was designed with the pre-caster’s input and for the pre-caster’s needs. Project initialization is quick. Data entry is simple, logical and easily edited. Designing the structure’s stack can be automated or manually input making the program extremely flexible for the designer. All adjustments and edits happen in real time with little delay. Print-outs (reports) are numerous and more than adequate for our needs. The reports generate much faster than the previous software we used and contain better graphics, easily understood information for customer submittals, more concise data for our manufacturing department. Technical Support has been outstanding with phone calls answered expeditiously and if needed, remote support via ShowMyPC or VNC. Welch Brothers, Inc. is very pleased with the MH-PRO Software knowing that the program exceeds our needs today and can adapt as the industry changes.
Welch Brothers, Inc. Illinois
Shaw Pipe – Lantz, Nova Scotia Canada
MH PRO is a great system. The software has actually saved us money with the ability to draw manholes faster and with fewer mistakes. The drawings always look professional and do a wonderful job of presenting the manhole information to the consultant, contractor, and production floor. FBE has been very accommodating on every front; it is incredible that they have the design flexibility that they do. There has never been a challenge presented to them that they were not able to overcome. FBE is a group of true professionals who work with the precaster to make sure that their needs are being met.
Rylan MacDow
Select Precast
Randy Jones with Select Precast, We have been using MH Pro! a couple years now. The program is great. It has saved many hours verses auto cad. The drawings are detailed for engineers and easy for the guys in production to understand. We really depend on the program for our daily operation. It’s highly recommended from us the daily user!
These are additional letters:
Advanced Precast Products
Choosing to use MH Pro was one of the best decisions our company has made. The time it takes to quote and put together submittal packages has been cut in half. We have a better handle on production and deliveries due to this software and this has resulted in less waste and it has cut down on lead times for our customers. The biggest benefit however of using MH Pro is their customer service. This sets them far apart from others in the industry. Anytime we have questions or an issue we need help with we immediately get a response. When you call their office you always get someone to talk to and they will devote as much time as is needed to make sure you get the help you need. We would highly recommend MH Pro to anyone in the precast concrete industry.
Beau Batts, Advanced Precast Products, Redmond, Oregon
American Concrete Industries – Veazie, Maine
FBE has an exceptional program that caters to our needs from production to billing. Their staff was incredibly patient during our training and trial process. When it came time to construct a build, FBE took all of our needs and concerns in mind and created a platform that everyone in the plant and office could benefit from. Today, FBE is still servicing us with constant updates and changes as the industry progresses..
Opie MacDonald
Billings Precast
MH Pro has been the best decision we made this last year. It removed headaches and undertook all the necessities of making an accurate shop drawing tailored to our specific needs. The accuracy of the reports made assembling sales orders and appropriate purchase orders a breeze. We are very thankful for the great product and service MH Pro! provides to us and we will never be looking back. Thanks so much.
Steve Marich, Billings Precast
Champion Precast Inc. of Missouri
Using MHPro has greatly improved our submittal process, and has reduced the amount of mistakes both in the office and in the plant. since using MHPro the appearance of our submittals look more professional, and also greatly reduces the time it takes to put drawings together for a particular job.
Drew Grimes, Champion Precast Inc.
CUZ Concrete Products – Arlington, WA
I am writing in regard to a drawing program called MH Pro. We have been using it for about two years now. Prior to MH Pro we drew everything by hand which can be very time consuming due to the fact that many times each structure will change a number of times prior to the final copy being signed off on. Our efficiency rate was about 50 % lower than it has become since MH Pro was introduced to our office.
Just imagine with each change made to a structure we are able to go into the program and with a click of our mouse make the changes needed in a matter of seconds. As we all know with the economy in the state it is, efficiency has become even more necessary. With MH Pro we have achieved a way of reducing man hours spent on drawings, increased efficiency along with producing a more professional detailed drawing.
When it comes to the program and the office support supplied (I may add at no additional charge), MH Pro continues to exceed our expectations. Hands down one of the best programs we have come across in a very long time.
Regards,
Cuz Concrete Products
Diamond Precast
MH Pro has become an integral part of our production and submittal process. It has sped things up and reduced mistakes simultaneously. MH Pro has enabled us to provide professional shop drawings in a hurry. Having a database that stores past jobs to refer to has also proven very helpful. Their service and technical support team are always quick, kind and professional. We would recommend to anyone in the business!
Casey Potts, Diamond Precast LLC, Burton, MI
Armorock
MH Pro! has been the easiest and most intuitive piece of software I’ve used in the precast realm. Not only has it been simple to train my team on, my customers are satisfied at the look and aesthetics of my drawings.
MH Pro! has also been great in the customer service department, always adapting and helping us with our always changing market of polymer concrete manholes and helping us adapt to specifications across the nation.
Mike Bussio, Sales Manager
Knights Precast
I wanted to reach out to you and let you know how much Knight’s Precast appreciates the service and the software (MH Pro!) your team has provided. The MH Pro! staff is well diversified in comprehending our industry’s needs and they are always willing to assist us with innovative ways to streamline our business model.
MH Pro! has simplified our submittal package process by allowing us to provide uniform and accurate drawings to our customers promptly. The plan and profile view on the submittal drawing allows our engineering technicians, customer and/or project engineers the ability to easily define potential problems or obstacles on a job (i.e. – hole in joint, pipe od exceeds wall height, etc…).
The return on investment is tenfold for what you gain in engineering time, professional drawings and accurate data. This software has been a tremendous asset.
Kohnen Concrete Products, Inc. – Germantown, Illinois
First off we would like to thank all of you at FBE for your hard work and cooperation with us to get the program up and running. The first six months of using MH Pro has resulted in improvements in every possible aspect.
- Takeoffs are much faster and easier for employees to do.
- Quotes are more professional, quicker and more detailed.
- Engineer submittals are less tedious than writing by hand and
have gotten a lot of praise from the engineers we work with. - Shop drawings eliminate design problems and greatly reduce mistakes made when producing.
- Much easier to train staff on the process of takeoff, quote, submittal and production sequence
We feel we made a great decision to go with your company as you have provided excellent customer service and helped with every step along the way.
Kevin Wilburn
Hancock Concrete Products of Minnesota and South Dakota
To Whom It May Concern,
Hancock Concrete Products has been using MH Pro! manhole software for just under a year. Our initial concerns were of course cost and the idea of moving a majority of drafting out of CAD. Having had used the software through the bulk of the season we are very pleased with the result. The first major impact we noticed was the ability to create high quality drawings in a short amount of time. Our clients have complemented the drawings several times and the detail included in the submittals goes above and beyond what their prior expectations were. In addition we can now produce drawings with staff members who are not trained in CAD. The built in logic also helps to identify possible conflicts and help to minimize mistakes while still maintaining speed.
FBE has worked with us regularly to continually improve our experience in the program. Their ability to customize so many details of the software to fit our needs has been extremely impressive. This is what sets MH Pro! apart from other software out there currently. You are not just purchasing software out of a box, but rather you are purchasing a program that will continually evolve to meet new needs and requirements. We consistently challenge FBE with new wants and ideas and they have consistently delivered. The ability to change and add to MH Pro! is such a major added value that it offsets the costs. Also the fact that FBE does not require contract commitments shows that they are confident in the ability of their product which really helped put us at ease initially. It did not take long to realize that this was the right decision for us.
We would recommend MH Pro! for anyone looking to improve their manhole design process. FBE provides many options to accommodate any size operation. We look forward to working with FBE associates well into the future and are excited to see what we can do next.
John Petersen
Jones and Sons Concrete and Masonry Products
Pat,
You may use our logo in your materials. Here are some of the comments I have sent you in e-mails.
With MH Pro!, I can be much more productive. We are always being interrupted in this business and with the software, I can be much more efficient and I know that once the info is entered, all the reports are just a click away. The status window is a great tool to oversee your work. It makes sure you are not making typing mistakes.
Attached is a copy of one of my old submittal drawings. Didn’t have half the info on it and not to scale.
The other great part of this program is the quotation report. By simply clicking a box in reports, I’ve quoted the job and have submittal drawings ready for the customer. HUGE HUGE HUGE time savings. All documents are very professional looking as well.
Aaron Ames, CEO Jones and Sons, Inc.
Lafarge of Alberta Canada
MH Pro has been great for us in preparing shop drawings for contractors/consultants/owners etc. It has cut down on our drafting while enabling us to turn drawing requests around in a timely and professional manner.
Lenil Samuel, Sales & Engineering Manager.
Lee’s Precast Concrete
We at Lee’s Precast Concrete implemented MH Pro! into our submittal process last summer and by doing so MH Pro! has made the submittal process much faster and easier. The ability to get the right stack out and the speed of generating drawings by far beat our old way. The support guys at FBE were very helpful and knowledgeable about the type of precast we produce. The difference in our submittals has even had some of our customers commenting on how much more professional and accurate our drawings are.
Allen Lee. Owner
M Con Pipe & Products Inc – Ayr, Ontario Canada
M Con Pipe & Products Inc. is well into the second year of using MH Pro! software for all precast manhole product take-offs and during this time it has become an integral part of our overall operation. MH Pro! is a fast and easy manhole design tool for our engineering staff, producing clear and precise shop drawings and reports. The shop drawings and reports generated by our engineering staff through MH Pro! are utilized by our production and shipping staff on a daily basis and become a major part of each individual customer project file. Our customers have commented on the usefulness of the Customer Submittal drawings generated by MH Pro! They find the display of the complete manhole stack along with the component sizes, weights and elevation calculations very helpful. Also, the FBE Associates,Inc. customer support staff have been very accessible in assisting our engineering staff with software questions, training and new product implementation.
M Con Pipe & Products Inc. looks forward to implementing future developments of the MH Pro! EZ program.
Scott Kirby
S3 Precast
MH Pro has been an invaluable software for our company. It has greatly increased our production and standardized the way that information is transferred between our clients and between our sales and production team. The support received from the team at FBE Associates has been great and we have been very happy with the response to all of the questions that we have had in regards to using the program. MH Pro will continue to be an integral part of our business and we are extremely satisfied with the results that we have received thus far.
Justin Goertzen, S3 Precast, Alberta, Canada
Sandelin Precast Products, Inc. – Topsham, Maine
We would like to thank you for your outstanding customer service and guidance throughout the past year. We are very impressed with your MH Pro software, particularly in the following areas:
Transition:
We have been using MH Pro at Sandelin Precast Products for almost a year now. As a family owned and operated business, it was always my Father’s job to figure the elevations, decide the stacks, and convert them by hand into measurements our production crew could understand. Initially we were nervous about the process of getting our measurements, practices, and customer preferences into the computer system. It only took about an hour for the initial interview and it only took about a week for MH Pro to complete our program. The staff at MH Pro was patient, friendly, and fun during the training process. Now my father can focus on other things and designing manholes has been passed on to the next generation.
Affordability:
As a smaller producer, we couldn’t justify the expense of other manhole programs. MH Pro offered us a “lite” version of their program which had everything we needed and nothing we didn’t. What we pay is related to the number of units we sell a year and it’s a very fair price.
Remote Support:
One of my favorite parts of MH Pro is the remote support. Anytime I run into something I’ve never done before I just call them (they always answer right away-no robot voicemail) and they hook right into my computer so they can see what I’m doing. I don’t have to call very often now, but it’s a comfort to know if I need them, they are right there.
Results:
We love giving our customers professional, easy to understand, cut sheets for their review. It helps them to see exactly what they’ll be getting and it helps my production line to see exactly what to build. It cuts down on mistakes all the way around. Many of our contractors, engineers, and estimators have commented about how much they like the system. It makes us feel good knowing we picked the right program.
Marilyn Sandelin
Sovereign Concrete Products
We have been very impressed with MHPro software and particularly the efforts of your staff in adapting the program to suit our companies individual requirements.
The software is very easy to use and produces very clear drawings for our pit builders to use. We have been able to reduce the time taken from receipt of our clients drawings to production of the finished pits. We would be very happy to recommend this software.
Neil Perrett, Sovereign Concrete Products, Ballarat, Australia
Underground Specialties Inc. – Wolseley of Ontario
Underground Specialties Inc. has been building Manholes and Catchbasins for over 30 years and for the first time ever, with the help of FBE Inc., we have a program that allows us to quote, build and produce a more precise structure for our customers all in one program. Using MH PRO has alleviated a step from our takeoff and bidding process and provides us with a professional looking and complete quote to submit to our customers. MH PRO also provides us with a perfect blueprint of the structures for building and coring purposes, the submittal drawings give us a professional shop drawing to provide our customers in the preliminary stages of job design or in the field putting the pieces together.
MH PRO is easy to navigate and very user friendly with its menu/button design. I enjoy its layout along with the ability to view multiple windows on one single display. I highly recommend FBE Inc. / MH PRO and thank them for their unwavering patience in the setup and the fine tuning of the program as it pertains to Underground Specialties Inc.
Joe Lucier
Estimator / Sales